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Pet Insurance

Insurance for Cats and Dogs

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Customer Satisfaction
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Quality service for years

They cuddle up beside you and creep into your heart, leaving pawprint that lasts a lifetime. They love you unconditionally (and those of the canine variety can keep you safe too). They’re the furry members of your family, and you’d do anything to protect them. We totally get it, which is why we’re thrilled to introduce Pet Insurance from 1st for Women Insurance. 

What is Pet Insurance?

Pet insurance offers cover to pet owners to manage the financial costs of veterinary care. A pet insurance policy will cover medical treatment and emergency care expenses. Depending on your chosen plan, your policy may also cover routine check-ups, preventative care and vaccinations. Our insurance ensures your pet receives medical care in a timely manner. It reduces the financial burden of unexpected veterinary bills, allowing you to prioritise your beloved pet’s well-being and health.

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Pet Insurance Prices

Fur Baby Basic

Hospital Plan

Top to Tail Classic

Premium Paws

Pets must be older than 8 weeks and small dogs younger than 11 years; medium dogs younger than 10 years; big dogs younger than 9 years and cats younger than 11 years.

Pet Insurance Benefits

Pawsome Perks. We’ve expanded our Guardian Angel Assist to include services designed specifically for pets. Take a look…


Vet@First (24/7 emergency and healthcare line)

  • We know how frightening a pet medical emergency can be. That’s why Vet@First's panel of experts are on stand-by to guide you through a crisis – and refer you to vets and animal hospitals/clinics in your area. Get expert advice on general medical questions, healthcare and nutrition.
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Pet Taxi (Need we say more?)

Pet got a vet appointment? Grooming date at the parlour? Reservations at a pet hotel? With a pet insurance policy from 1st for Women, we’ll give them a safe ride there and home. See below for more info on the number of trips and distance covered, plus other important details. 

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But pause…there’s more! 

  • You’ll pay no excess for Wellness, Dignified Furwell and 3rd Party Liability claims.
  • There’s no waiting period for accident claims (including accidental death for Dignified Furwell).
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Some of what's not covered:

 

  • Pre-existing conditions are excluded on all plans.
  • For the first 12 months of cover on the Top to Tail Classic and Premium Paws plans: hip & elbow dysplasia, displacement of the patella (kneecap), entropion, ectropion, cherry eye, cruciate ligament rupture, brachycephalic conditions in flat-faced breeds, intervertebral disc disease (IVDD) in long-bodied breeds.
  • Total exclusion of congenital/hereditary conditions on the Fur Baby Basic plan.

 

Excesses and limitations:

 

  • As mentioned, you'll pay no excess for Wellness, Dignified Furwell and 3rd Party Liability claims.

  • You'll only pay a 10% excess on Minor Care and Diagnostic claims.

  • Excess on Surgery & Hospitalisation: First 6 months of cover - 25% (minimum R500), whichever is greater. Month 7 of cover onwards - 10% (minimum R500), whichever is greater.

  • Kindly note that the above excesses are applied per claim.

  • The annual limit for Vet@First and Pet Taxi collectively is 4 incidents per annum up to the limit of R3 000.

Waiting periods:

 

  • Cover for accidents is immediate (including accidental death under Dignified Furwell).

  • Illness, Wellness, Minor Care, Diagnostics and 3rd Party claims have a 30-day waiting period.

  • There is a 6-month waiting period for death due to natural causes (old age) under Dignified Furwell.

  • Congenital/hereditary conditions carry a 12-month waiting period (on Top to Tail Classic and Premium Paws Plans).

Pet Taxi limitations:

 

  • Areas covered: 50km radius of city centres in Johannesburg, Pretoria, Cape Town and Durban.

  • Who qualifies? One domestic pet at a time, not exceeding 25kg in weight, who transported in a suitable container. The pet will have to be escorted by its owner.

  • Passengers: The pet, you (or someone you send on your behalf) plus up to two additional passengers.

  • Distance covered: A single round trip from pick up point (point A) to a single drop off point (point B) not exceeding 50km.

  • Additional charges: If you exceed the number of covered trips or the 50km distance limit, you’re welcome to continue using the service, at your own cost.

Pet Insurance: Frequently Asked Questions

How do pet insurance claims work?

What is included in the Wellness Benefit?

What is the difference between pet insurance and pet medical aid?

Does pet insurance cover sterilisation?

How are policies underwritten?

Can we call you?